Call Centre Services
Interactive Voice Response
IVR technology is employed in the use of Premium Rate Numbers as the caller is presented with a selection of options via a menu which guide the caller while they stay online. The length of the call determining the final value of the interaction.
Menus can be tailored to collect information within a certain time thereby charging a set fee for entry into a competition for example.
Axontek premium IVR services in conjunction with premium SMS can provide a complete multi-channel user interaction.
| Call Centre Services |
| Predictive Dialer by MarkeTel The MKII Predictive Dialer will not only increase productivity by 200-300%, it is the only predictive dialer that allows your agents to actually hear prospects say the first full "hello". |
| Pre Employment Screening | Call Center Management Consultant SACS is the most predictive call center software for pre employment screening, agent selection and retention. |
