Compliance with Premium Rate Regulations

Regulations Covering Premium Rate Services

PhonepayPlus regulate premium rate services in the UK. These are designed to protect the public from unscrupulous traders. X-on has along history of PhonepayPlus compliance and has never been associated with a service that has fallen foul of the regulations.

Where a service involves a tariff above the usual rate whether phone or SMS it is considered premium rate. Services such as competitions, adult entertainment, helplines, interactive games, TV voting, content downloads and news alerts commonly use premium rate as a source of revenue.

Visiting the PhonepayPlus web site (www.phonepayplus.org.uk) is essential for prospective providers of premium rate services. The site provides information on existing regulations and regulatory proposals. Adjudications and associated fines for non-compliant premium rate providers can also be accessed via the site.

PhonepayPlus Compliance

All premium rate services using X-on technology must comply with PhonePayPlus regulations. We can help clients understand the rules regarding promotion of premium rate numbers, maximum call lengths, maximum hold times, price announcements etc., and also assist with the application process.