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PhonepayPlus Compliant
Axontek services are run with integrity and comply with PhonepayPlus Regulations at all times. Our clean track record has ensured a large roster of satisfied successful clients.
ISO 9001 is an internationally recognized Quality Management System standards certification - ISO 27001 is an internationally recognized Security standards certification
X-on are members of CISAS, an independent dispute resolution service for communications providers and their customers

Hosted IVR Solutions

Premium Rate Phone Lines, Phone and Text Promotions, MMS Messaging

Axontek is an X-on service. X-on was created in April 2000, focusing on hosted IVR solutions ideal for information and competition premium rate phone lines, on pack phone and text promotions and mms messaging.

Technology Centre, Framlingham
Multiple BT ISDN30 circuits
In house database and web servers
Intel Dialogic technology
WAP gateway with dial in access
Inbound and outbound SMS connections
Wide voice numbering range
On-line transactional statistics and reporting infrastructure
Secure communication centre

Infrastructure
Connections Multiple ISDN direct fibre connections to fixed and mobile networks and the Internet
Hardware Fault tolerant servers in fail-over configurations. Intel-Dialogic connectivity
Software Microsoft 2003 + SQL Server framework supporting voice, text and communication applications created with industry acclaimed toolkits
Billing Range of voice and text tariffs ranging from free to user (0800, free text) through local and national rate (0845, 0870) to premium (087, 09 and shortcode text billing)
Credit Card Links to third party Payment Service Providers for on-line transactions
 
Technologies
Voice Telephony Voice processing
Inbound and outbound call processing and routing Voice and DTMF Recognition
High Volume Voice Messaging
SMS High volume resilient connections to networks
Inbound and outbound SMS
Text or binary (WAP Push, bookmarks and content)
Range of tariffs
Internet Linking voice and text to web data
Real time call and text statistics and management
Client specific control panels
Billing Systems
WAP/WML Mobile data services
WAP content download
WAP data sites
Email/XML/FTP Modular connection to third party data sources

History

X-on has been born from the Storacall Group of Companies, where there has been over 30 years experience in Voice and Data technology.

The company was launched to focus on the benefits that the outsourcing of fixed and mobile telephony services, which integrate voice, data and messaging, can offer to business.

X-on has an wide understanding of both commercial and technological issues and experience in bringing technology solutions to top 100 companies in a variety of industries.

Our business portfolio has expanded to include customer and staff alert notification, advanced billing systems and credit card processing by phone, data capture and collection, virtual call centre and receptionist including voice recognition, inbound and outbound call processing and SMS, on pack competitions and promotions, single phone number solutions.

X-on Sites
X-on Outsourced Telephony and Hosted Call Centre
X-on supply outsourced fixed and mobile telephony services integrating voice, data and messaging. Hosted distributed call centre, virtual switchboard, outsourced ivr, voice and SMS alert, one number solutions, card by phone, micro billing, mms.
VoIPPresence VoIP Telephony for Business
VoIPPresence business outsourced VoIP and call management solutions with inbound, outbound and call centre features provide savings via lower cost VoIP phone calls, including free interoffice calls, plus back up to PSTN and mobile.
PhonePresence Virtual Switchboard and Receptionist
PhonePresence virtual switchboard gives your company a professional call centre corporate presence for a low monthly cost. Non-geographic 0800, 0845, 0870, 0871 phone numbers, virtual pbx/pabx, hosted call centre, call queuing, distribution and diversion.
FlexyBill Phone & SMS Micro Billing
FlexyBill Micro Billing and Pay for Product systems give your customer the choice of how to pay for low value products and services. Billing by telephone, SMS and premium rate, credit card processing and per transaction charging for small value items.
999Alert Business Continuity and Disaster Recovery
999Alert telecom services for disaster recovery and business continuity providing crisis management products ranging from inbound and outbound information services, to bespoke strategies integrating with existing DR infrastructure and technology.
Mirror Audio Music and Messages on Hold
Mirror Audio supplies Music on Hold and recorded Phone Message Services to blue chip clients. Our professionally recorded messages and quality music are contoured to the telephone network. Phone, ACD and IVR prompts.